Support

Something broken, something missing, or something you cannot find? Write to us. Every message is read by a human, and a bug report that arrives here gets fixed faster than one left in a review.

Write to us

[email protected]

We answer questions about the mobile app, imports, sync, purchases, accounts and the deck catalogue.

Support is available in English and French.

What to send so we can help quickly

A message carrying these five things is usually answered on the first reply instead of the third.

  • Your StudyDaily version, if known, and whether it came from the App Store or Google Play.
  • Your device model, operating-system version and whether you use iPhone, iPad or Android.
  • What you were doing at that exact moment: the screen you were on, what you tapped, and what you expected to happen instead.
  • Whether you were offline, and whether you are signed in. Most of the app runs with no network and no account, so both change where we look first.
  • Never send us a password. And do not send a whole deck unless we ask for it — a screenshot of the one card that misbehaves is usually enough, and it keeps your notes yours.

Questions that come up

How do I get my cards out of StudyDaily?

Open Settings and choose export. StudyDaily can create APKG, COLPKG or CSV files. Export is local, does not require an account and is not a Premium feature.

Can I bring in my Anki or Quizlet cards?

Yes. Import APKG or COLPKG packages from Anki, or CSV/TSV files such as Quizlet exports. StudyDaily can preserve cards, formatting, media, note types, deck presets, scheduling data and review history. The import screen lets you decide whether to keep learning progress and presets.

Do I need an account?

Not for local study. Cards, reviews, statistics, import, export and local backups work without an account. Sign in with an email one-time code only when you want Premium cloud sync across devices.

Where does my data go?

Local study data stays on your device. If you sign in and enable sync, StudyDaily sends the collection data and media needed to keep your devices aligned. Optional analytics and crash reporting are disabled until your in-app preference enables them. StudyDaily uses no advertising identifier or behavioural advertising.

How do I delete my account?

Open Account, choose Delete account and confirm. Tokens are revoked, your email is irreversibly pseudonymised and synced data is deleted according to the retention process. Local cards remain until you delete them or the app.

How do I move my cards to a new device?

Install StudyDaily on the new device, sign in to the same StudyDaily account and let Premium sync restore cards, media and review history. Without sync, transfer an APKG or COLPKG export and import it on the new device.

Does StudyDaily back itself up?

Yes. StudyDaily creates rotating local backups on the device. Premium sync additionally keeps the signed-in collection aligned across devices; it does not replace a local export you control.

Is there an Android version?

Yes. StudyDaily is available on Android, iPhone and iPad. A complete web edition also runs in your browser on Mac, Windows and other computers.

Can I create image occlusion cards?

Yes. You can create and study image-occlusion cards, and imported Anki image occlusions are supported.

A deck in the catalogue is wrong, or its licence looks off. What do I do?

Tell us the deck name and the card concerned. We will review it and correct or withdraw inaccurate material. Every deck page clearly shows its source and licence.

Everything else

What we keep and for how long, what you agree to, and how every deck in the catalogue is licensed — all of it is written down and public.